Reference

keris4d Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open a keris4d account, sign in from a phone, or check wallet activity through DANA, OVO, GoPay and QRIS.

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REQUEST HELP DIRECTLY

Get Privacy Help Beside Your Account

A clear contact route matters when you want to ask about personal data, correct an account detail or question a wallet record.

Data access request Ask what personal data we hold through the account support route.
Correction request If your contact detail or profile record is wrong, tell us which field needs…
Wallet record question For a DANA, OVO, GoPay or QRIS reference that looks unfamiliar, provide the date…
HOW WE HANDLE DATA

Privacy Controls You Can Use

We keep the policy practical by connecting each privacy point to an account action you can recognise.

Account data

We use the details you submit to create and maintain your account, confirm ownership and respond to account questions. You can ask us to identify the categories of personal data linked to your profile.

Device signals

A phone or desktop sign-in can produce technical details such as browser type, session time and security events. We use these signals to spot unusual access, not to replace your account verification.

Cookie settings

Cookies can keep a login session active or show us whether a page loads correctly. Your browser settings let you remove or restrict them, although some account steps may then need to be repeated.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be stored with account activity. We use the reference to match status checks, not to request your wallet password.

Security checks

Before discussing account data, we may confirm your registered phone, email or recent account step. This reduces the chance that a person using another device receives your private details.

Retention and changes

We keep records for security, dispute handling and legal duties, then remove or separate them when they are no longer needed. Contact support if you want correction, access or clarification about a record.

Privacy Policy Answers For keris4d

These Privacy Policy answers focus on the questions you may have before opening an account or contacting us about stored data. We explain the account path, device records, cookies, payment references and request checks in direct terms, so you know what to include when asking for help. Where local law permits, we follow the rights and limits that apply to your location.

It covers account details, verification records, device and login signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use account details to maintain access and answer requests. Device and session signals help us identify unusual sign-ins, confirm ownership and protect your profile when you change phones.

No. The policy concerns transaction references and account status linked to DANA, OVO, GoPay or QRIS activity. Do not send a wallet password, PIN or full credential through support.

Use the account support route and ask for a data access request. Include the contact detail linked to your profile; we may confirm your registered phone or another account step first.

Yes. Tell support which profile field is incorrect and what should be checked. We compare the request with account records and explain whether the correction can be made.

We retain records for the period needed for account security, dispute handling and applicable legal duties. When a record is no longer needed, we remove or separate it under our retention process.

Cookies can maintain a session and help identify page loading problems. You can restrict them in your browser, but a later login or account step may require you to confirm details again.

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